Difficulty: Medium
Average Score: 82%
Simulated
Passage / Scenario
A client expresses anger when the nurse does not respond within 5 minutes of ringing for the nurse.Which response by the nurse is appropriate?
Correct answer
C
Rationale
The correct answer is C because it demonstrates empathy and focuses on the patient's feelings first. By acknowledging the patient's frustration and offering assistance, the nurse shows understanding and compassion. Choice A lacks empathy and could be perceived as defensive. Choice B shifts the focus away from the patient's needs and towards the nurse's priorities. Choices D, E, F, and G are not provided, so they cannot be evaluated. In summary, choice C is the most appropriate response as it prioritizes the patient's emotions and needs.