Refund Policy
Last Updated: September 2026
1. Digital Nature of Services
NursesPrint provides instant digital access to exam preparation materials. Because our products are digital and access is granted immediately upon purchase, all sales are generally final and non-refundable once the subscription has been activated.
2. Exceptional Circumstances
We understand that technical issues can occur. If you experience a verified, site-wide technical failure that prevents you from accessing your purchased content within the first 7 days of your subscription, please contact our support team. We review refund requests on a strict, case-by-case basis for documented technical failures only.
3. Free Trial Policy
Our Free Trial is provided at no cost to allow you to evaluate our platform. As stated in our Terms and Conditions, the Free Trial is limited to one per email address and one per device lifetime. Abuse of the free trial system (e.g., creating multiple accounts to bypass restrictions) will result in immediate account suspension and forfeiture of any access, with no eligibility for refunds on subsequent purchases.
4. Subscription Expiration
Subscriptions are valid for the specific period purchased (e.g., 30 days, 90 days). Access automatically expires at the end of this period. We do not offer prorated refunds for unused time if you choose to stop using the service before your subscription period ends.
5. How to Request Support
If you believe you qualify for a refund due to a technical issue, please contact us within 7 days of your purchase. Include your account email, the date of purchase, and a detailed description of the technical problem.
Email: support@nursesprint.com