Difficulty: Medium
Average Score: 75%
Simulated
To resolve a conflict between staff members regarding potential changes in policy, a nurse manager decides to implement the changes she prefers regardless of the feelings of those who oppose those changes. Which of the following conflict resolution strategies is the nurse manager using?
Correct answer
D
Rationale
Competing involves imposing one's preference, ignoring others' input, as the manager does. Collaborating seeks mutual solutions, and cooperating (B, C) isn't a standard conflict resolution term.