Difficulty: Medium
Average Score: 66%
Simulated
The parents of a neonate born with congenital clubfoot express feelings of helplessness and guilt, exhibiting anxiety about how the neonate will be treated. Which of the following actions by the nurse would be most appropriate initially?
Correct answer
D
Rationale
Encouraging expression of feelings and listening attentively is the most appropriate initial step to address emotional concerns and build trust.