Difficulty: Medium
Average Score: 66%
Simulated
Lee the nurse manager, offers personalized coaching sessions for Jillian (a new graduate nurse) to help her develop interpersonal skills. However, Jillian's schedule conflicts with Lee's and is unable to meet. In order to work with Jillian's schedule. Lee sacrifices his personal time. Which of the following conflict management strategies is Lee demonstrating?
Correct answer
A
Rationale
The correct answer is A: accommodation. Lee is accommodating Jillian's schedule by sacrificing his personal time to ensure she receives the coaching sessions. This strategy involves prioritizing the needs of the other party over one's own. In this scenario, Lee is showing flexibility and understanding towards Jillian's constraints, which is key in conflict management.
Incorrect Choices:
B: Avoiding - Lee is not avoiding the conflict or the situation, but actively seeking a solution by sacrificing his time.
C: Compromising - Lee is not meeting halfway with Jillian or finding a mutually acceptable solution, but rather adjusting his schedule entirely.
D: Competing - Lee is not trying to win over Jillian or assert his own needs, but rather focusing on accommodating her needs.
Incorrect Choices:
B: Avoiding - Lee is not avoiding the conflict or the situation, but actively seeking a solution by sacrificing his time.
C: Compromising - Lee is not meeting halfway with Jillian or finding a mutually acceptable solution, but rather adjusting his schedule entirely.
D: Competing - Lee is not trying to win over Jillian or assert his own needs, but rather focusing on accommodating her needs.