At a staff meeting, a nurse manager introduces a new, cutting-edge voice communication device that the staff will be required to use in the upcoming months. The staff is hesitant to the change, expressing that the device is too difficult to use. Which of the following strategies and principles should the manager consider to assist with the successful adoption of the proposed change? Select all that apply.

Correct Answer: A, C, D

Rationale:
A: Recipients must perceive benefits to overcome resistance. This helps staff see the value in using the new device.
C: Relationship with the group matters. Trust and open communication facilitate successful change implementation.
D: Involving staff in identifying problems fosters ownership and commitment, increasing the chances of successful adoption.

Summary:
B: Remaining firm without negotiation can lead to increased resistance and lack of buy-in from staff.
E: Encouraging the sharing of ideas and reactions is beneficial, but discouraging the sharing of fears may hinder open communication and trust within the team.