Difficulty: Medium
Average Score: 71%
Simulated
An older female client who was recently widowed has become increasingly confused and disoriented. Her family tells the healthcare provider's office nurse that it is imperative for their mother to be admitted to the hospital for medical evaluation. The client is a member of a managed healthcare plan. Which information is best for the nurse to provide this family?
Correct answer
B
Rationale
Informing the family about pre-certification requirements explains the process for hospital admission under the managed care plan.