Difficulty: Medium
Average Score: 73%
Simulated
A nurse working in a mental health unit reviews therapeutic and non-therapeutic communication techniques with a student nurse. All of the following are therapeutic communication techniques except:
Correct answer
D
Rationale
asking the client Why? can be non-therapeutic as it may make the client feel defensive and pressured to justify their feelings or actions hindering open communication. Restating maintaining neutral responses and listening are all therapeutic as they promote understanding and rapport.