Difficulty: Medium
Average Score: 72%
Simulated
A nurse is providing instructions to a client about the Press Ganey survey. Which of the following statements by the client indicates an understanding?
Correct answer
B
Rationale
The correct answer is B: This survey will ask me about my satisfaction of services provided. This answer reflects an understanding of the purpose of the Press Ganey survey, which is to gather feedback on the client's satisfaction with the services received. Choice A is incorrect because the survey is typically sent to all patients, not just a sample group. Choice C is incorrect as the survey is usually administered electronically or via phone, not by mail. Choice D is incorrect as the survey is typically completed independently by the client, not through a telephone call.