Difficulty: Medium
Average Score: 94%
Simulated
A nurse is caring for a client who refuses a prescribed influenza immunization. Which of the following actions should the nurse take first?
Correct answer
A
Rationale
The correct answer is A: Ask the client to describe their concerns. This is the first step because it allows the nurse to understand the client's reasons for refusal, which may involve fears, misconceptions, or personal beliefs. By addressing these concerns first, the nurse can engage in open communication, build rapport, and provide tailored information or solutions to address the client's specific needs. Options B, C, and D are not the first priority as contacting the provider, providing education, or documenting refusal should come after understanding the client's perspective.