Difficulty: Medium
Average Score: 72%
Simulated
A night shift nurse delegates an unfair share of tasks to the assistive personnel (AP). Additionally, nurses from the day shift report that the night shift nurse frequently leaves many tasks uncompleted. When confronting the night shift nurse, which of the following statements made by the charge nurse is most appropriate?
Correct answer
B
Rationale
Correct Answer: B
Rationale: The most appropriate statement is B because it addresses the issue professionally by discussing unit expectations regarding delegating and completing tasks. This approach focuses on setting clear expectations and providing guidance to improve behavior. It avoids using accusatory language and focuses on constructive communication to address the problem effectively.
Incorrect Choices:
A: This choice uses judgmental language and does not provide specific guidance on how to address the issue constructively.
C: Threatening with informing the nurse manager may escalate the situation rather than resolving it through open communication.
D: This choice focuses on hearsay rather than addressing the issue directly with the night shift nurse, which may lead to defensiveness rather than resolution.
Rationale: The most appropriate statement is B because it addresses the issue professionally by discussing unit expectations regarding delegating and completing tasks. This approach focuses on setting clear expectations and providing guidance to improve behavior. It avoids using accusatory language and focuses on constructive communication to address the problem effectively.
Incorrect Choices:
A: This choice uses judgmental language and does not provide specific guidance on how to address the issue constructively.
C: Threatening with informing the nurse manager may escalate the situation rather than resolving it through open communication.
D: This choice focuses on hearsay rather than addressing the issue directly with the night shift nurse, which may lead to defensiveness rather than resolution.