Difficulty: Medium
Average Score: 92%
Simulated
A manager observes a rise in medication errors following staffing changes. What approach should the manager consider to decrease errors?
Correct answer
C
Rationale
The correct answer is C: Work together with floor nurses to identify the causes of errors and develop solutions. This approach promotes collaboration and empowers the staff to actively participate in problem-solving. By involving the nurses in the process, the manager can gain valuable insights into the root causes of the medication errors, leading to more effective solutions. This approach also fosters a culture of shared responsibility and continuous improvement.
Choice A is incorrect because solely motivating nurses to report errors does not address the underlying causes and may not lead to effective solutions. Choice B is incorrect as delegating the task to another department may result in a disconnect from the frontline staff who are directly involved in the errors. Choice D is incorrect as highlighting punishments can create a culture of fear rather than focusing on prevention and improvement.
Choice A is incorrect because solely motivating nurses to report errors does not address the underlying causes and may not lead to effective solutions. Choice B is incorrect as delegating the task to another department may result in a disconnect from the frontline staff who are directly involved in the errors. Choice D is incorrect as highlighting punishments can create a culture of fear rather than focusing on prevention and improvement.