A co-worker tearfully confides that she is struggling with a growing work schedule. Which action by the nurse is most appropriate?

The correct answer is C: Refer the co-worker to the employee assistance program (EAP). This is the most appropriate action because the EAP is specifically designed to provide support for employees facing personal or work-related challenges. It offers a range of services including counseling, resources, and referrals to help individuals cope with stress and improve work-life balance. Asking if the co-worker needs help with child care (choice A) addresses only one aspect of the issue and may not fully address the underlying problem. Encouraging the use of herbal remedies (choice B) is not a professional or evidence-based approach to addressing work-related stress. Suggesting the co-worker try to get a daytime position (choice D) may not be feasible or practical in the current work environment.