You are a registered nurse who is performing the role of a case manager in your hospital. You have been asked to present a class to newly employed nurses about your role, your responsibilities and how they can collaborate with you as the case manager. Which of the following is a primary case management responsibility associated with reimbursement that you should include in this class?

D The case manager's role in terms of contesting denied reimbursements B The case manager's role in terms complete, timely and accurate documentation C The case manager's role in terms of the clients' being at the appropriate level of care A The case manager's role in terms of organization wide performance improvement activities