Difficulty: Medium
Average Score: 89%
Full-length
Which statement made by a nurse about the goal of total quality management or continuous quality improvement in a health care setting is correct?
Correct answer
B
Rationale
Improvement of the processes in a proactive, preventive mode is paramount. Total quality management and continuous quality improvement have a major goal of identifying ways to do the right thing at the right time in the right way by proactive problem-solving.