Difficulty: Medium
Average Score: 71%
Full-length
The nurse has just returned to the desk and has four phone messages to return. Which of the following messages should the nurse return FIRST?
Correct answer
B
Rationale
Heartburn radiating to the jaw in a man is concerning for cardiac chest pain, possibly indicating a myocardial infarction, which requires immediate medical attention. This is the least stable situation compared to heartburn in pregnancy (managed with dietary changes), menopausal symptoms (hot flashes, sleep issues), or knee pain (likely musculoskeletal and less urgent). Prioritizing the call addresses the potential life-threatening condition first.