Difficulty: Medium
Average Score: 85%
Full-length
During the shift report, the night charge nurse tells the day charge nurse that the night unlicensed assistive personnel (UAP) is totally incompetent. What is the best response for the day charge nurse to give?
Correct answer
D
Rationale
Suggesting discussion with the nurse manager (D) addresses the issue professionally. Encouraging training (A), deflecting responsibility (B), or defending the UAP (C) are less appropriate.