Difficulty: Medium
Average Score: 67%
Full-length
An adult who is undergoing diagnostic tests to diagnose a possible malignancy angrily says to the nurse, 'You don't know anything. I want someone competent caring for me.' What is the best initial nursing response?
Correct answer
B
Rationale
Acknowledging the client's distress validates their feelings, de-escalating anger and fostering therapeutic communication.